Do Your Homework Before Hiring a Deck Builder
Today’s world is much more difficult than it was two or three years ago. Jobs are harder to find and work is harder to get. The competition in the Kansas City deck industry is the fiercest I’ve ever seen. There are scrupulous businesses in almost any industry, especially in tough economic times. Some deck builders in Johnson County, Kansas will do just about anything to win a bid. Many have no problems slandering their fellow deck contractors while others will tell a customer whatever they want to hear. This historic recession is a breeding ground for opportunistic and shady deck builders and contractors. Therefore, potential deck buyers should research them diligently!
Also see a previous post: “Not all deck builders are the same.”
Do a thorough background check on all deck builders you’re considering. Visit your local Better Business Bureau’s website. It will usually post any filed complaints for the last three years and how the company handled their issues. The BBB also generally reports any federal or state tax liens, bankruptcies, and legal judgments against the business.
“Better Business Bureau of Greater Kansas City”
Ask the deck builder for a list of references along with phone numbers you can call. Don’t just trust the list, call the references! Ask them if they’re a friend or relative of the deck builder. Ask them what type of work they performed. Ask how long the project took. Was it done professionally and efficiently? How was the craftsmanship and quality of materials? Did the crew thoroughly clean up the site when finished? Most importantly, ask the value of the deck, screened porch, pergola or other project. Was the company worth what they charged and would you hire them again? Granted, most deck builders and contractors won’t put negative relations on their list. However, explicit inquisition may drudge up traits of the contractor that could help you choose the most qualified deck builder.
If you do nothing else, please make sure that potential deck contractor is insured and licensed. Failure to do so could be catastrophic. Any deck builder in Kansas is required to carry liability insurance. This protects the homeowner from negligent carelessness. For instance, I’ve heard of a deck builder in Kansas City that hit a wire inside a house wall while fastening the deck ledger board. The wire became shorted and caused a spark. The spark ignited insulation inside the wall. A fire erupted and burned down over fifty percent of a million dollar home. The deck contractor was just a framing carpenter moonlighting for extra cash. He had no insurance. I believe the homeowner’s insurance ended up covering the damage. However, I’m sure the payout went on the homeowner’s record and drastically affected their rates.
Workman’s comp insurance is required for all deck builders in Kansas and Missouri which use employees. Without work comp, the homeowner is responsible for any and all injuries that occur on their property. From a broken finger to a fatality, if work comp coverage isn’t valid, the homeowner is legally liable. I’ve heard many horror stories about homeowners getting sued for job site accidents because the deck contractor had no work comp coverage.
Johnson County, Kansas deck builders are also required to carry a contractor’s license. The deck contractor’s license ensures the deck builder has passed the mandatory requirements for continuing education and code knowledge. Classes pertaining to specific trades are taken on an annual basis. The Johnson County contractor licensing also ensures the deck builder retains and renews their liability and work comp insurance (if required). Johnson County Contractor Licensing has really taken off since it was first started seven or eight years ago. Many local jurisdictions allow Johnson County contractor’s licenses as validation for a deck builder’s qualifications.
If you’re unsure about who to call or where to check up on the deck builders in your area, simply call your local building codes department. Call city hall if you’re within city limits or the county if you reside in unincorporated land. The Better Business Bureau is a very reliable source for looking into a company. Angie’s List can also be helpful although you have to pay for their membership if don’t already belong. Bottom line; just dig up as much info as possible. The more you find out, the better the odds of hiring a quality deck builder.
In the mid 1800’s, John Ruskin, a great British social thinker, quoted something that has long stood the test of time. It can remarkably be conveyed today in our current setting.
“There is hardly anything in the world that some men cannot make a little worse and sell a little cheaper; and the people who consider price only, are such men’s lawful prey.”
Hope this helps,
Dan Milford (DW Elite Decks – Kansas City deck builder)




