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What sets us apart from other deck builders?

1. VOTED #1 DECK CONTRACTOR IN KANSAS CITY: 
2006 through 2010 - Kansas City Remodeling Industry (2010 "Best Service" award)
2007, 2009 - Andover Research Group "Overall Quality" award
2008 - PSRC (Polls & Surveys Research Council) "Based off cumulative data gathered"
2008, 2009 - Named Kansas City's "Overall Premier Contractor for Continued Excellence" by the Kansas City Remodeling Industry.
2010 - Andover Research Group "Premier Designer" award

2. ONLY DECK BUILDER WITH SHOWROOMS OPEN TO THE PUBLIC:  We are locatable and you can view our craftsmanship up close and personal.

3. EXCLUSIVELY BUILD DECKS:  Unlike many other deck builders, we do not “dabble” in several different trades. Instead, we master and enhance the art of deck construction.

4. MOST COMPREHENSIVE WARRANTY IN THE INDUSTRY:  2 year craftsmanship/ 5 year wood rot

5. OWNER OPERATED:  Always an owner supervising and in direct contact and communication with our customers.

6. In House Employees - Opposed to subcontracting, we employ and retain our own carpenters. This allows us to maintain a high level of quality and achieve consistent results.

Warranty Certificate


DW Elite Decks Warranty Certificate

2 Year Craftsmanship / 5 Year Wood Rot Protection

DW Industries, LLC provides a 2 Year Comprehensive Warranty which covers defects in craftsmanship and a 5 Year Wood Rot Protection Warranty.  This coverage offers the opportunity to request an appointment just prior to the 2 or 5 year anniversary of your closing date depending on which warranty you are in need of.  Treated lumber including, but not limited to, Yella Wood, Pro Wood, and ACQ will not be warrantied when used as a member in decking, railings, posts, balusters and any component other than the structure.

During your warranty period:

For any of your warranty needs, please contact DW Industries, LLC warranty department directly.  A DW Representative will be available to provide you with one central contact and will coordinate with our in-house Service Technicians.  Should you experience an emergency outside of our normal business hours (Monday through Friday, 8:00 a.m. to 5:00 p.m.) please dial the emergency number (913-208-8677).  Leave a message after the tone and you will receive a call back promptly. (24 hours a day, 7 days a week!).

We will respond to your message within the next working business day in all non-emergency situations.


How to Contact Us:

DW Industries, LLC

19961 West 162nd Street

Olathe, KS 66062

Telephone: 913-782-7575

Facsimile: 913-782-0933

Emergency: 913-208-0667

You may also E-Mail the Warranty Department at: dw@dwdecks.com


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