All of our decks, screened porches, pergolas, and other services include the most comprehensive warranty you’ll find in the deck industry. In fact, we doubt you’ll find a better warranty in anywhere in residential construction. Million dollar homes don’t come with a guarantee equal to the one we provide with every project we build.
Our two year craftsmanship, five year wood rot warranty covers everything about your new structure from the foundation piers to the railing top caps. We do not warranty the warping, twisting, bowing or curling of treated lumber. Whether it be Yella Wood, Pro Wood, ACQ or any other treated lumber, they are all prone to distort their original shape as they dry out. We will replace bowed or twisted framing members if they affect cedar, hardwood, composite or PVC decking.
Many of the products we install come with a manufacturer’s warranty which exceeds ours. For example, Evergrain (made by TAMKO) is backed by a twenty-five year warranty. It is even transferable to the next homeowner if you sell your house! The aluminum Deckorator balusters we install on nearly every deck are equipped with a built in Lifetime Warranty!
Upon closing your contract, a customer service representative will issue a signed warranty certificate indicating the homeowners’ name(s), property address and date the project was completed. A record will also be kept on file at our office in case you happen to lose yours.
Simply call or email us if there’s an issue with your product. All repairs and replacements will be handled in a timely manner.
What good is a warranty if the company or person can no longer be located? This is something every consumer should think twice about when selecting a deck builder. It is one of the main reasons we boast our offices and showrooms located in south Johnson County, Kansas. It has been our place of business since 2002. Be assured, you always know where to find us!
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